Join us for Understanding EBSA & EBSNA
Please enter your information below to sign up for our next webinar.
SEND ADVICE AND Support
When you need clear, experienced advice about your child’s SEND support.
Our multi-award-winning SEND advocates bring professional expertise across education, health and law, alongside lived experience of SEND.
We provide clear, practical advice based on your child’s circumstances, helping you understand your options and decide what to do next.
All our work is underpinned by the relevant legal framework.
Advanced IPSEA SEND Law
Supervised by education lawyers
Multi-award winning
Sometimes you need clear advice from professionals who understand SEND Law
Not every family requires ongoing case management or a full support package. You may need focused advice on a particular issue, help understanding the Local Authority’s position or the opportunity to discuss your concerns with an experienced professional SEND advocate.
Our advice and additional support services are available at any stage of the SEND process. We can assist with understanding a decision, preparing for a meeting, considering whether to appeal, reviewing an EHCP or addressing a specific concern about your child’s education or support.
We consider your individual circumstances, explain the relevant legal position and help you identify the most appropriate next steps.
How we support you
What we help with
A clear understanding of your options and next steps
Focused advice based on your individual circumstances
Practical guidance you can act on immediately
Independent advice without unnecessary organisational red tape
Support by telephone, Microsoft Teams or email
Honest, straightforward advice without unnecessary jargon
You’re not alone
When families often seek SEND advice support
Many families seek support because the appeals process can feel complex and overwhelming.
★★★★★
“Laura was friendly, professional, incredibly knowledgeable, and very easy to talk to. She gave me a clear plan and the confidence to have the necessary conversations with the school.”
SN
Parent we supported
They need help understanding a decision made by a school, Local Authority or other professional before deciding what to do next
They are preparing for a school meeting, annual review or discussion with the Local Authority and want to understand their rights
They are unsure whether to request an Education, Health and Care needs assessment or challenge a refusal to assess or issue an EHCP
They are considering an appeal and would like an honest assessment of the merits, strengths and potential weaknesses of their case
They need support reviewing a draft or final EHCP and identifying missing, unclear or unenforceable provision
The provision in their child’s EHCP is not being delivered, or concerns about attendance, exclusions or reasonable adjustments remain unresolved
They need help interpreting professional reports and understanding how the findings relate to their child’s needs, provision or placement
They are considering mainstream, specialist, residential or EOTAS provision and need advice on the options available
Their child has complex education, health or social care needs involving several professionals, agencies or areas of dispute
Our SEND advice services
Our advice and additional support services
Whether you are challenging a refusal decision, seeking amendments to an EHCP, or preparing for Tribunal, our support is focused on your family’s individual circumstances and your child or young person’s specific needs.
01
Advice Calls and Email Support
Focused SEND advice by telephone, Microsoft Teams, Zoom or email, with document review where needed. We’ll help you understand the legal position, your options and the next steps to take.
02
Benefits Support
Specialist support with Disability Living Allowance, Personal Independence Payment and Blue Badge applications, including Mandatory Reconsiderations and DWP appeals.
Our Benefits and Welfare Adviser can help identify the right evidence and complete application or appeal paperwork.
Our Advice Process
How our advice and additional support works
1.
Get in touch
Tell us about your circumstances, the issue you are facing and the support you need.
2.
Review and Discussion
We consider the information provided and, where relevant, review documents before your advice session.
3.
Tailored Advice and Support
We discuss your concerns, explain the relevant legal position and provide advice based on the specific circumstances of your case.
4.
Clear Next Steps
You will leave with a clearer understanding of your options and a practical plan for what to do next.
Is this the right support for you?
Our advice and additional support services are intended for families who need focused guidance on a particular issue, rather than ongoing management of an appeal or wider case.
This support may be suitable if:
you need to understand your legal rights before deciding what action to take
you are preparing for a meeting, annual review or discussion with the Local Authority
you need help understanding or responding to a decision
you want an independent assessment of your position before pursuing an appeal
you need advice about an EHCP, provision, placement or another specific SEND issue
you require help drafting correspondence, completing SEND-related paperwork or responding to professionals
you need support with a DLA, PIP or Blue Badge application, Mandatory Reconsideration or DWP appeal
This may not be the right service if:
you require full management of a SEND Tribunal appeal
you need grounds of appeal or a Working Document to be prepared
you require ongoing case management, evidence coordination or representation
you need someone to manage the full process and communicate with the Local Authority on your behalf
Where more comprehensive support is required, we will explain the available options and direct you to the most appropriate service.
Free download
7 Things to Check Before You Accept a Draft EHCP
A practical guide to help you identify unclear wording, missing provision, and the key sections that matter before your EHCP is finalised.
Trusted by families across England
Real reviews from parents and carers we’ve supported through EHCPs, appeals and Tribunals.
Questions & answers
Frequently asked questions about SEND appeals support
Still unsure about something? We’re always happy to talk it through.
Why families choose us
You are in safe, experienced hands
We are a multi-award-winning team of independent SEND advocates and consultants with backgrounds in healthcare, education and law.
Every member of our team has personal experience of navigating the SEND system, either as a neurodivergent person, as a parent advocating for their own child/ren, or both. That lived experience sits alongside our professional knowledge and shapes the practical, compassionate support we provide.
Our team holds Advanced IPSEA SEND Law Level 3 training at a minimum, undertakes ongoing professional development and keeps up to date with relevant case law, statutory guidance and developments in SEND law. Where appropriate, we may also seek specialist legal input on more complex matters.
We are proud of the recognition our work has received, but we are most proud of the families who continue to place their trust in us and the outcomes we have helped them achieve for their children.
Led by lived experience
Parents & carers of SEND children
SEND GUIDANCE
Helpful guidance for families navigating SEND
Explore related support
Other ways we can help
EHCP Support
Support at every stage of the EHCP process, from assessments to annual reviews.
SEND Appeals Support
Support challenging refusals and unsuitable decisions made by your Local Authority.
Mediation, Tribunal Support and Representation
Preparation and strategic support for mediation and formal Tribunal appeal stages.
Here when you’re ready
Unsure where to start?
You do not need to know which service you require before contacting us. We can consider your circumstances, explain the options available and help you identify the most appropriate next steps.